Privacy Policy

This policy discloses what information we gather about you and when you visit firetrust.com or buy product directly from us. It describes how we use that information and how you can control it.

Information Firetrust gathers and tracks

Firetrust collects two kinds of information about users: 1) data that users volunteer by signing up to receive news and product information, entering contests, completing surveys, or buying directly from us; and 2) aggregated tracking data we collect when users interact with us.

Personal information

We use the personal information you provide voluntarily to send information you've requested and to fulfill orders. The specific use of your personal information varies, depending on how you contact us:

• When you subscribe to Firetrust's mailing lists to receive Firetrust news and product information, you must provide an email address. We never sell or rent your email address you provide when subscribing to our lists.
• When you order Firetrust's commercial licenses, or purchase commercial support, we add you to our mailing lists and will contact you on Firetrust related issues from time to time.
• When you enter a contest or survey, we may ask for your name, address, and email address so we can administer the contest and notify the winners.

We release personal information when we believe that release is appropriate to comply with the law, or to protect the rights, property, or safety of Firetrust, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Aggregated tracing information

We analyze visitors' use of our sites by tracking information such as page views, traffic flow, search terms, and click through using Deepmetrix. We use this information to improve our sites. We also share this anonymous traffic and demographic information in aggregate form with advertisers and other business partners. We do not share any information with advertisers that can identify an individual user.

Log files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifable information.

Cookies

A cookie is a small data file that we transfer to your computer's hard drive through your web browser when you visit our sites. Cookies enable our systems to recognize your computer, so that we can provide you with personalized information and features. We do not sue cookies to track user traffic patterns.

You can set your browser to warn you before accepting cookies or to block cookies. If you block cookies, you may not be able to use certain site features or functions.

Services

Firetrust's site may contain links to other sites. Firetrust is not responsible for the privacy practices or the content of other web sites.

Contests and surveys

We may run contests or surveys on our site in which we ask our users for contact information (such as their email address). We use the customer contact information from the entry form to send the user information about our company and its products, or to contact them when it becomes necessary (notices like, updates, patches, etc...). Users may opt-out of receiving future mailings.

Choice / Opt-out

Our site provides users with the opportunity to opt-out of receiving communications from us and from our partners at the point where we request information about the user.

Contacting the web site

If you have any questions or comments about this privacy statement, the practices of this web site, or your dealings with this web site, you can contact info@firetrust.com.

Last modified: December 2004